Privacy Policy
Green Penny considers privacy an important issue, so we operate our services with the protection of privacy taken into account. This Privacy Policy outlines the types of personal information we gather when you use our services and some of the steps we take to safeguard it.
These principles apply to personal identifying information we ask for and that you provide. By this we mean information that individually identifies you, such as your name, postal address, e-mail address or other contact details.
Who is collecting the data?
Green Penny Limited will collect data from its subjects. ‘Green Penny’ and ‘Green Penny Limited’ refers to all Green Penny directors, staff and sub-contractors. Green Penny also use the services of a third party booking system to collect and make bookings on our behalf.
What data is being collected?
Green Penny will collect the following data:
What is the legal basis for processing the data?
The basis of collecting the data is that, it is necessary for Green Penny to collect the data in order to be able to contact relevant subjects, document and demonstrate to necessary parties e.g. employees, local authorities, that our services have been carried out, or assessments have been undertaken and a record kept for future reference by relevant parties.
Will the data be shared with any third parties?
Green Penny uses third-party software and service providers to support the delivery and administration of our services. These providers may collect, store or process personal information on our behalf, including through booking systems, cloud storage, email services and online training or assessment platforms.
We share personal information with these providers where necessary for the relevant service. Where a provider processes personal information on our behalf, we require appropriate contractual arrangements to protect that information and restrict its use to agreed purposes.
Information may also be shared with authorised staff, sub-contractors and relevant council licensing departments where necessary to deliver our services, report assessment results or meet legal obligations. Where consent is required, we will obtain it before sharing information.
Where is personal information stored and processed?
Some of the third-party software and service providers we use are located outside the United Kingdom, or use servers or support teams located outside the United Kingdom. Your personal information may therefore be transferred to, stored in or accessed from other countries.
Where these arrangements involve an international transfer of personal information, we will ensure that the transfer meets applicable UK data protection requirements. Depending on the destination and provider, this may involve UK adequacy regulations or appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to the European Commission’s Standard Contractual Clauses.
You can request further information about the countries involved and the protections applicable to your personal information, including a copy of relevant safeguards where applicable, by emailing info@greenpenny.co.uk.
How will the information be used?
Information will be used to generate reports and results relevant to the subject’s use of our services.
Information will be used to contact subjects directly, where necessary and to remind subjects when any rebooking of a service may be required.
How long will the data be stored for?
Date will be stored for a period of no more than 48 months (from date of collection).
What rights does the data subject have?
The subject has the right:
• To request a copy of what data is stored by Green Penny Limited.
• To know who the data has been shared with.
• To request that the data is destroyed and removed from all Green Penny Limited records.
Cookies
Upon your first visit to our web site, a cookie is sent to your computer that uniquely identifies your browser. A “cookie” is a small file containing a string of characters that is sent to your computer when you visit a website. We use cookies to improve the quality of our service and to better understand how people use our sites. We do this by storing user preferences in cookies and by tracking user trends and patterns of how people navigate our sites.
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services on our sites may not function properly without cookies.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/. The relevant cookies are: Google Analytics.
Our details
This website is owned and operated by Green Penny Ltd. Registered Office of Green Penny Ltd, Unit 6, Trinity Hall Business Park, Watling Street, Hockliffe, Leighton Buzzard, Bedfordshire, LU7 9PY.
Registered in England and Wales under company number 08195961 and VAT registration number 154 4042 36
You can contact us:
(a) By post, to the postal address above.
(b) Using our website contact form.
(c) By telephone, on 0330 111 7230
(d) By emailing info@greenpenny.co.uk
Right to be Forgotten
Green Penny considers privacy an important issue, so we allow our users the right to be forgotten, in compliance with the GDPR.
We may hold various pieces of personal information relating to you, such as your email or postal address, your telephone number, or records of the services we’ve carried out for you.
If you’d like us to delete some or all of the information we hold on you, please send an email to info@greenpenny.co.uk, including:
- Your full legal name.
- A contact email address.
- The information you’d like us to remove.
- A scan of a document (for example, a driving licence or passport) acting as proof of your identity.
Please note we may not be able to delete information if it’s required to fulfil contracts we have with you, your employees or local authorities.
We must allow you and your data the right to be forgotten, and thus deleted, from our website, databases and any other holding platform of data we obtain for you.
If you have any additional questions, please contact us.
How can the data subject raise a complaint or request data be destroyed?
The subject can complain in writing by email or by post to Andrew O’Donnell.